Privacy Policy

Yarning Place ("we", "us", "our") respects your privacy and is committed to protecting your personal information. This policy explains what we collect, how we use it, and your rights.

Who we are

Our website address is https://www.yarningplace.com.au. For privacy enquiries, contact us at yarn@yarningplace.com.au or 0447 280 640.

What information we collect

When you place an order or create an account, we collect:

• Your name, email address, phone number, and shipping/billing addresses
• Order history and product preferences
• Payment information (processed securely by our payment provider — we do not store card details)
• Your IP address and browser information for security purposes

We may also collect non-personal information through cookies and similar technologies to improve your shopping experience.

How we use your information

We use your information to:

• Process and fulfil your orders
• Send order confirmations, shipping updates, and respond to enquiries
• Improve our website and products
• Comply with legal obligations

Who we share your data with

We share information only as necessary to operate our business:

• Payment processors (to handle transactions securely)
• Shipping carriers (to deliver your order)
• Service providers who help us run the website

We do not sell your personal information to third parties.

Cookies

Our website uses cookies to remember items in your cart, keep you logged in if you have an account, and understand how the site is used. You can disable cookies in your browser settings, though some features may not work properly without them.

How long we keep your data

We retain order information for as long as required for tax, accounting, and legal purposes (typically 7 years in Australia). Account information is kept until you request deletion.

Your rights

You can request to:

• Access the personal information we hold about you
• Correct any inaccurate information
• Have your information deleted (subject to legal retention requirements)

To make a request, email us at yarn@yarningplace.com.au.

Changes to this policy

We may update this policy from time to time. The current version is always available on this page.

Last updated: [today's date]